East Midlands Railway

Problems in ordering a train ticket for travel from Belper. A link to video story. 


Follow up 30th Jan 2020:

The train was late in both directions. Coming home from busy St Pancras the reserved seating booking didn't work because of a a "computer problem", more likely they forgot to load the details. The guard apologised over the speaker system, but I'[m guessing the problem will be repeated.


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